Privacy Policy

Last updated: October 8, 2026

This policy explains what information Silver Wireless (“we”, “us”) collects when you use this website to get a trade-in estimate or request a store visit, and how we use it.

Information we collect

• Phone details you enter: brand, model, storage, carrier, lock status and your answers about the phone’s condition.
• Contact details: your name, mobile number, email address, preferred visit date and time, contact preference and any notes you add.
• Technical data: your IP address and basic request information, used to prevent spam and abuse.

How we use it

• To calculate your estimate and prepare for your visit.
• To contact you by call, text or email about your request.
• To keep records of phones we purchase, as required by law for second-hand device buyers.

We do not sell your personal information, and we do not use it for advertising.

Your estimate progress

While you complete a quote, your answers are saved in your browser’s session storage so you don’t lose them if you refresh. They are cleared when you close the tab or submit your request.

Third-party services

This website loads fonts from Google Fonts and may show a Google Maps map on the contact page. These services may receive your IP address when the page loads. Emails are sent through our website host.

How long we keep information

We keep quote requests for as long as needed to serve you and meet our legal record-keeping obligations, then delete them.

Your choices

You can ask us to access, correct or delete your information at any time by contacting us using the details below.

Contact